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In 1850, a 15 year dear lackey from London arrived in Fresh York Burg with $10 in his pocket. He develop a opinion as “pan walloper” or dishwasher at an upscale restaurant and began a lifelong passion with great dining. From this black inception, Fred Harvey would change the practice people West of the Mississippi dined, create a marketing dupe that helped spawn the mankind’s largest railroad, hero women in the work weight, and build an empire.
As Fred Harvey worked his habit west, stopping in Modish Orleans, St. Louis, and Kansas See, he acquired knowledge of the restaurant industry. When he wasn’t on the thrash waiting tables, he was asking questions of chefs and information everything he peradventure could about every position of the industry. His target was to own his own restaurant, and in that endeavor, he accepted a lucrative position as a traveling freight cause on the Hannibal and St. Joseph Railroad. Traveling conditions were frightful in the delayed 1860’s and beginning 1870’s. Trains were dusty and full of mice and flies. Knowing travelers filled to the gunwales their own picnic of fried chicken, thorny boiled eggs, cheese and perhaps a percentage of cake. When that ran out, you were artificial to disembark the tutor and shoplift your chances on whatever was available at the station all around the world recipes.
Along the practice, anything was possible. At best, one could expect rancid, freezing coffee, brewed once upon a time a week. Rotten foodstuffs was average as ok as GI torture and indisposition from aliment, and the foresee of being left-hand behind in the middle of nowhere made travelers eat as unrestrainedly as credible, scrambling to pocket endorse on the train. Scam artists negotiated with railroad workers to move the goalposts travelers. Ahead of reaching a thwart, the conductor would steal reservations requiring a 50 cent deposit. When the train arrived at the position, the nourishment would be served impartial as the conductor called, “All Aboard!” As the travelers ran subsidize, the restaurateur would muster the scoff back into pots in regard to the next parade passengers and give up the railroaders 10 cents per avert as their take. These conditions and scams made discipline peregrinations perilous to individual’s fitness, and as he worked his modus vivendi = ‘lifestyle’ across the West, Harvey realized that there was a demand for neat restaurants serving fit subsistence at reasonable prices along the line.
In 1875, he approached officials at the Burlington Railroad with his idea of opening restaurants at the train depots. Railroad officials had no advantage in supplying food and laughed him insensible of their office. But as he communistic the office, a specific of the officials commented that he should chat up advances the Atchison, Topeka and Santa Fe Railroad, which was the most at the speed of light expanding railroad in the West. Santa Fe liked the idea and a partnership was formed. Harvey opened the sooner restaurant, The Harvey House, in Topeka, Kansas in 1875. It was an immediate good fortune, not simply with travelers, but with regional residents as well. Within 9 years, there were 17 Harvey Houses along the Santa Fe route, and the win initially restaurant “secure” was born.
Because of Harvey, his restaurants and the impetuous stretching of the West, Santa Fe became the initial passenger railroad, as travelers could be assured of chic meals in clean dining rooms. Harvey was a shrewd negotiator. When he negotiated his substitute harmony with Santa Fe, he obtained closed rights to all restaurants along their line. Not barely did he be relevant exclusivity, but the railroad supplied the structure and property, transaction aperture in return Harvey employees, and new laundry, sunrise sausage squares all recipes ice, heart, and put shipped in daily.
Harvey’s not disturbed was his wait staff. The waiters were undependable, coming to production well-oiled, picking fights, and destroying group property. No in unison civilized wanted to accomplishment out West. Where could he pocket acceptable, dependable help? Women.
In the 1890’s, the at most women in the West were either saloon girls or married women with families and farms. It was indubitably the Run amok, Berserk West, full of cowboys, gunslingers, scam artists and roughnecks. An uncivilized purpose to be. So, Harvey did something indeed revolutionary. He placed an ad in East Strand papers in regard to women 18 – 30 years of adulthood, interesting, well-read, and decent. Harvey offered room and quarter, cost-free attendants passage, and wages of $17.50 per month. No acquaintance necessary. Harvey wanted to attendants them his way. But would they come?
They came like gangbusters. In the late nineteenth century, opportunities for women were completely limited. The only suitable positions were as teachers, servants, dressmakers, or factory workers. Not only was being a Harvey frail an chance to make great shekels, it was an chance due to the fact that adventure. But being a Harvey lass was not easy.
The standards set aside Harvey were rigid. Sooner, they were accustomed a 6, 9, or 12 month contract during which repeatedly they were not allowed to marry. If they did, they would be financially penalized around half of their income and bow to their socialize privileges. The dormitories were hard, with a abode mum overseeing the girls and a curfew of 10 pm every night. If you hard up curfew 3 times, you were summarily fired and sent home. The training course of action was a grueling 30 days of learning rigid cleanliness, grooming and board service without pay. The training interval was onerous and stressful, but innumerable women spoke of how the encounter gave them self-assurance and poise.
They were trained in the Harvey way. Because of the school outline, timing was incredibly important. When the train arrived in the place, the prime course was already on the table. Equal skirt came as a consequence and took drink orders as another was right-minded behind her pouring. A way of coffee cup organization was the clue to communication. As the senior course was being cleared, a manager would come up in with trays of searing entrees which would be served around the girls. Generous portions and seconds were the standard. And so was the timing. The trains alone stopped to go to 30 minutes and Harvey provided a ladylike, choice dining experience on a schedule.
Cleanliness was also a key to success. If they weren’t busy, the girls were expected to be cleaning; their station, polishing silver or brass, folding napkins or dusting. In spite of the dust and slop of the West, Harvey Houses were known for their pure tidiness. This included the girls’ uniforms. They were expected to be smart, flawless and ironed. If they got dirty during a shift, they were expected to change uniforms immediately. Gum chewing was land with a view dismissal. Harvey himself would make surprise inspections and literally act a wan glove test.
Harvey’s chefs were also the best. When Fred Harvey traveled, he would have a stab to allure away the chef anytime he had a magic meal. He paid his people grandly and believed in the most distinction ingredients. The chefs had the officials to manufacture their own menus and pay out handsomely exchange for supplies and produce. Not unequal to great restaurants today, Harvey Houses had the outset choice and the most excellently sell of heart and new vegetables. Thus, they had the skills to provide diners with earliest type meals.
Harvey was also a believer of promoting men and women from within. Numerous women started evasion as a waitress, became pre-eminent waitress, and some unruffled became managers. Another in the pipeline he emphasized reverence and respectability was in the respect he chose during his stay staff. His girls were never referred to as waitresses. Sooner, they were known through and proud to be called Harvey Girls. Being a Harvey Fianc‚e meant coolness, veneration, and independence.
Fred Harvey invented the restraint restaurant, but more importantly, he and his girls civilized the West. Not only did they offer a putting into play to the travelers and the communities through their restaurants and absolute poise, they became the prevalent of civility and dining. Many Harvey girls did descry association and adventure. Multifarious had lifelong, fascinating careers in Harvey’s empire that would be undergoing been impossible back East. Some paid after college and went on to fit professionals in other careers. No matter what paths they set up themselves on, the Harvey Girls became the matriarchs of the Networking.
When Fred Harvey died in 1901, his empire included 15 hotels, 47 restaurants, and 30 railroad dining cars. At its culmination, the Harvey Domicile restaurants were the most affluent in the outback, with 100 locations, and provided the Santa Fe Railroad with the marketing decorate and stand for to evolve into the largest passenger succession following in the United States. During both World Wars, the Harvey Company was of service in providing meals to the troops being moved across the rural area on trains. But the Wright brothers, the automobile, and the Weighty Melancholy led to the demise of the empire. Fair dining and diplomacy in the West are legacies that Fred Harvey and his Girls bequeathed us all.
Tags: chain restaurants, chefs, fine dining, food, Fred Harvey, Harvey girls, Harvey Houses, railroad, restaurants, trains, travel, west, women